Refund Policy

Because store products are digital and may be delivered immediately, purchases are final once any included goods, access, roles, kits, points, or benefits have been delivered.

NYLZXS may approve a refund at its sole discretion when a verified technical issue prevents delivery and the issue cannot be reasonably corrected. Approval is not guaranteed.

If a purchase is missing or delivered incorrectly, contact NYLZXS Support with the transaction details. We will first attempt to verify and complete the delivery.

Canceling a recurring subscription stops future renewals but does not automatically refund a completed billing period or previously delivered benefits.

NYLZXS is not responsible for purchases made by minors without permission from a parent or legal guardian. Account owners are responsible for securing their payment methods.

Removal, suspension, or banning for violating server or community rules does not entitle the purchaser to a refund.

Fraudulent disputes, chargebacks, or attempts to retain delivered goods without payment may result in account restrictions or a permanent network ban.

Submit purchase and refund questions through NYLZXS Support. Include your Tip4Serv transaction reference, Discord username, product name, and a description of the issue. Never post payment information publicly.